Refund Policy
Last updated: March 30, 2026
Overview
We want you to be completely satisfied with your investment in BuildNGo Academy. If a paid course doesn't meet your expectations, we offer a straightforward refund process.
30-Day Money-Back Guarantee
All paid certificate programs come with a 30-day money-back guarantee from the date of purchase. If you're not satisfied with the course for any reason, you can request a full refund within 30 days.
Refund Eligibility
- Request must be made within 30 days of enrollment
- Available for all paid certificate programs
- No questions asked — we trust your judgment
Refund Exceptions
- Refunds are not available after 30 days from enrollment
- If a certificate has already been issued, the certificate will be revoked upon refund
- Free courses are not eligible for refunds (they're free!)
How to Request a Refund
- Email [email protected] with your refund request
- Include your account email and the course you'd like refunded
- We'll process your refund within 5-10 business days
Refund Method
Refunds will be issued using the original payment method. Processing time may vary depending on your bank or payment provider.
Questions?
If you have questions about our refund policy, please contact us.